Bank of America issues apology to Spring Hill family after account closure

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Bank of America has issued an apology to Spring Hill resident Benjamin Atria Aguirre following the closure of his checking account amidst allegations of discrimination, saying that it was simply a case of “human error.”

Atria Aguirre noticed on August 29 that his checking account was inaccessible. He was not notified until August 31 that his checking account had been closed, and that a check with the remaining balance had been sent in the mail.

Atria Aguirre’s checking account was fully restored on September 4, however, as it was near the end of the month, the closure caused some difficulties in paying mortgage and bills. Bank of America has said they will cover any late fees Atria Aguirre incurred because of the account closure.

It wasn’t until a friend of Atria Aguirre forwarded him a news articlethat detailed reports of other Bank of America customers having their accounts closed…

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